Privacy Policy

Privacy Policy

Introduction

Welcome to https://hardwood-floor-drying-norfolk-va.ecojohns.com (henceforth referred to as “Hardwood Floor Drying Norfolk VA” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our services, or engaging with our applications.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online forms, and any other digital services provided under the Hardwood Floor Drying Norfolk VA brand. It is important to emphasize that this policy does not extend to external websites, applications, or services linked from our platform, as these entities have their own privacy policies governing user data.

Processing Activities

This document outlines our practices for various user interactions:

  1. Using Our Applications and Services: When you sign up as an authorized user, we collect and process personal information necessary for providing the service, such as account details, payment methods, and usage data.
  2. Visiting Our Websites: Our websites may use tracking technologies to gather non-personal data about your device, browser, and interaction patterns for analytics and improvement purposes.
  3. Communications: We may contact you via email, phone, or SMS for transactional purposes, marketing initiatives, or customer support, all while respecting your communication preferences.

Personal Data Collection

We collect multiple categories of personal data:

  • Account Information: Details related to your user account creation and maintenance, including usernames and passwords (hashed and salted).
  • Payment Information: Data required for processing payments, such as cardholder name, payment card numbers, expiration dates, and security codes.
  • Financial Information: Transaction records and billing addresses for financial services provided.
  • Purchase Information: Product/service details, quantities, and purchase history.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your device for analytics and service customization.
  • Location Data: Geographic location data when you interact with our location-based services or provide consent.
  • Feedback: User-generated content, reviews, and responses to surveys, which may be publicly displayed.
  • Social Media Information: Data obtained from social media platforms (if linked) for profile enrichment or marketing purposes, always in compliance with platform APIs and user consent.
  • Product Information: Details about products you interact with, including preferences and usage patterns, to enhance your experience.

We obtain this data through direct user input, automated systems, and partnerships with third parties who provide us with aggregated or de-identified information.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for various reasons:

  • Strictly Necessary: These cookies enable core website functionality, such as account login and page navigation.
  • Preference: Remembering user preferences, language settings, and ad choices to personalize your experience.
  • Analytics: Tracking website usage and gathering analytics data to understand user behavior and improve our services.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once the retention period expires or upon request for deletion, we anonymize or securely delete the data.

Security Measures

To safeguard your personal data, we implement robust security measures:

  • Data Encryption: We use encryption protocols to protect data during transmission and at rest.
  • Secure Third-Party Processing: Partnering with trusted third-party service providers who adhere to strict data protection standards.
  • Access Controls: Restricting access to personal data only to authorized personnel or as required by law.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it and terminate any associated accounts.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Right to data portability, allowing you to transfer your data to another controller.
  • The right to withdraw consent (if applicable) for specific data processing activities.

To exercise these rights or have any data-related inquiries, please contact our privacy team at [email protected] or via postal mail.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, feedback, or data-related requests, please reach out to our privacy team:

Email: [email protected]
Mail: [Provide Postal Address]